Major success as Heavins.ie takes home three Irish eCommerce awards

Heavins.ie, the online arm of Athlone family business Topline Heavins & Euronics, has won three national titles at the Irish eCommerce Awards 2026

Shortlisted in eight categories going into the gala ceremony in The Round Room at The Mansion House, Dublin, on Friday last, the strongest showings of any business on this year’s list, the Westmeath retailer came away with three wins.

Heavins.ie won the Customer Service Award and the Business Growth Award while Ben Hade of Heavins.ie, won the eCommerce Rising Star Award.

The business was started when Willie and Maureen Heavin opened a small hardware shop at the McCormack Centre in Athlone in January 1984, and the business has stayed in the family ever since, run today by Managing Directors Derek & Paul Heavin from a 17,000 sq ft superstore at Shannon Retail Park.

Heavins.ie launched in 2019 and now accounts for more than half of the company’s revenue, shipping hardware, electrical appliances, homeware, garden, toys, jewellery and gifts to customers in every county in Ireland and supporting a team of more than 40 people in Athlone.

Paul Heavin, Managing Director of Topline Heavins & Euronics and Heavins.ie, said:

“Winning the Customer Service Award is the one that means the most to me, because it is not about technology or budgets. It is about how the team in Athlone looks after people on the phone, at the counter and online.

“Put that beside the Business Growth Award and you have the whole story of the last few years in two trophies. My uncle Willie opened this shop in 1984 to serve people in Athlone. Forty-two years on we are serving customers in every county in the country, and we are still doing it from Shannon Retail Park.”

Ben Hade, Digital Marketing Assistant Manager at Heavins.ie, who was named eCommerce Rising Star of the Year (Under 30), said: “This was my third year as a finalist and my last year eligible for the category, so to actually take it home means an awful lot.”

The awards season is not over for the Athlone team. Heavins.ie has been nominated for eCommerce Team of the Year at the Retail Excellence Awards 2026, and Ben Hade is nominated for the Rising Star of the Year Award, one of the most closely watched individual honours in Irish retail. Winners will be announced at the Retail Excellence gala at Lyrath Estate Hotel, Kilkenny, on Saturday, October 10.